Whether you are trying to get the best price from a supplier or dealing with difficult colleagues, this essential masterclass will demonstrate the tactics and techniques needed to negotiate successfully. Your confidence, capabilities and knowledge will grow as you are better equipped to resolve conflict, strengthen relationships and face a broader range of negotiating situations.
- What makes a good negotiator
- Common mistakes
- Negotiating styles and when to adapt your style
- Identifying who has the ‘power’ in the negotiation and how you can change it
- Deal making techniques including pricing, using emotion and secret tactics
- Building partnerships and aiming for win/win